Chris Crosby, M.A.
Chris is a systems thinker who helps organizations succeed by aligning people to numerically measurable goals. His work crosses industries and uses a variety of models, methods, and strategies to clarify challenges and create success. His clients also benefit from his broad experience, which includes both internal and external positions, extensive international work, and teaching. Drawing on this experience and expertise, Chris’s unique, strategic engagement methods help organizations overcome obstacles previously thought unattainable.
Chris has helped multiple locations transform their cultures to reach record results. Notable achievements include transforming an R&D department to successfully complete six mission-critical projects in one year and building and executing a benchmark change strategy for an Oracle implementation. The Oracle implementation involved bringing up more than 20 locations over four years—with no customer disruptions or missed shipments. That success was duplicated during subsequent implementations, including a simultaneous go-live in Korea, China, the Philippines, and Hong Kong.
As an adjunct faculty member at Gonzaga University, Chris brings the best of practice and theory. Currently, he teaches in the change leadership track there. Chris has also taught at Saybrook University/Leadership Institute of Seattle, Martin University in Indianapolis, and the University of Washington Tacoma.
Beyond his consulting and academic work, Chris is the president of the board of the Pacific Northwest Organization Development Network (PNODN). As a leader of PNODN, Chris is proud to report that the organization has nearly quadrupled its membership in just over four years.
Chris is the author of three books: (1) Strategic Organizational Alignment: Power, Authority, Results; (2) Strategic Engagement: Practical Tools to Raise Morale and Increase Results Volume I: Core Activities; and (3) Strategic Engagement: Practical Tools to Raise Morale and Increase Results Volume II: System-Wide Activities.
When Chris is not working, he likes to play volleyball, take walks with his wife Lyn, watch the amazing Alki Beach sunset, eat a home-cooked meal, sip on a glass of fine red wine, and hang out with friends and family.
What it’s like to work with Chris
“Not only does Chris have a proven and effective process, but he necessarily applies his techniques in new situations with new people. Watching his team in such a setting is like watching fine jazz musicians come together for the first time to improvise, with all their tools, a fine new arrangement. Their approach doesn’t just work; they make it work.”
– William P. Bishop, Defense Programs for the Department of Energy